Our Professional Staff

Our experienced providers are committed to a high standard of patient care and are here for you throughout every stage of your hearing journey.

Dedicated to Exceeding Your Expectations

Serving Surrounding New York and Pennsylvania Communities for over 12 Years

We value the trust our customers place in us and work to make a difference in their lives through hearing.

Tracie D. Edwards, HIS COHC, owner, and operator of The Hearing Aid Shop, is committed to helping you find the best hearing aid and follow-up care possible. When you visit Tracie and her dedicated team, rest assured that you’re in good hands. In addition to being a licensed Hearing Instrument Specialist in NY & PA, Tracie is licensed for Industrial Testing and a certified occupational hearing conversationalist.

Memberships

  • International Hearing Society
  • Hearing Health Care Alliance of NY, INC.

Affiliations

Not Your Typical Office

The Hearing Aid Shop offers a professional, private, yet comfortable setting that is handicapped accessible. When you arrive, grab a cup of coffee, sit down, relax, and work on the puzzles that are always out in the waiting room.

When you choose The Hearing Aid Shop, you’re making a great decision for your future. Contact us at 585-928-1657 or at 877-EAR-LADY for a no-cost, in-depth consultation.

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Meet Our Hearing Professionals

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Adrienne Gilbert, HIS

Owner/Hearing Instrument Specialist

Adrienne Gilbert is a NYS Licensed Hearing Instrument Specialist who has dedicated the better portion of her adult life in the service of others. 8 years ago, Adrienne made the decision to accept a front office position at one of the local hearing aid clinics near her.

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Tom Caruso, BC-HIS

Board Certified Hearing Instrument Specialist

Meet Our Office Staff

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Benji

Office Dog