Soundgate Hearing Clinic

Welcome To The Hearing Aid Shop

We are devoted to excellence and providing the best service possible to each of our customers.

Top-Quality Care Tailored To Your Needs

For over 16 years, The Hearing Aid Shop and its dedicated staff have served Bolivar, NY, and the surrounding New York and Pennsylvania communities with the best hearing aids, hearing instruments, and follow-up care.

At this time, we would like to introduce the new owner of The Hearing Aid Shop, Tracie’s good friend & colleague, Adrienne Gilbert - BC-HIS. The Hearing Aid Shop will remain independently owned so we can make sure that when you choose The Hearing Aid Shop, you’re still making a great decision for you or your loved one’s future.

Tracie has entrusted The Hearing Aid Shop to Adrienne solely because Adrienne & her staff believe that each customer deserves the highest standard of care possible. The Hearing Aid Shop will continue to be centered around the principles of excellence, integrity, & trust so that each client is not only satisfied with their experience but can enjoy better hearing with quality hearing aids as soon as possible. Allow Adrienne and her dedicated staff to walk you through your personal journey with patience, dedication, & commitment. We are confident that we can help you in just one visit!
Photo of Adrienne Gilbert, hearing instrument specialist, ready to help clients find the best hearing aids for their needs.
Adrienne Gilbert, HIS
Benji & Estelle, Office Dogs
Affordable Hearing Aids

Meeting Your Lifestyle And Budgetary Needs

Problems with your current hearing aids? You may just need a cleaning or to have your current hearing aids adjusted. We offer no-cost consultations to help determine.
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We offer a wide range of hearing aids and accessories from a variety of manufacturers. There’s a perfect fit for every budget and every lifestyle.
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We diagnose using a state-of-the-art sound booth for hearing screenings. Identifying your specific level of hearing loss will help us match you to your best hearing solutions.
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When It Comes To Hearing Aids, We’ve Got You Covered
  • Current Hearing Aid Cleanings & Adjustments
  • Hearing Aid Compatible Accessories
  • Follow Up Care
  • Ask Us About Military Discounts
  • New Hearing Aid Selections & Fittings
  • Maintenance, Cleanings & Repairs
  • Dry-Out Kits
  • Care Credit Financing Available

Personalized Care

Are you or your loved ones having trouble hearing? When you invest in your quality of life, you want someone who will listen to you carefully, both now and for years to come. We know how important your hearing is to you. That is why we offer screening, sales, service, and top-quality care tailored to your needs.
Our Services

Hear What Our Patients Are Saying

Ready to experience improved hearing?

The Hearing Aid Shop

7760 Route 417
West Bolivar, NY 14715
Directions
(585) 504-7064
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Tom Caruso

BC-HIS

Thomas Caruso is a second-generation, Nationally Board Certified Hearing Healthcare Dispensing Practitioner with over 40 years of experience serving patients in both New York and Pennsylvania. Specializing in adult hearing care, he earned his National Board Certification in Hearing Instrument Sciences in 1988.


Throughout his distinguished career, Thomas has not only provided exceptional patient care but has also contributed to the advancement of the hearing healthcare field. He has served as an educator and consultant to many of the nation’s leading hearing aid manufacturers, retailers and laboratories, sharing his knowledge and expertise to help shape best practices within the profession. His work has taken him across the United States and Canada.


Born and raised in Jamestown, New York—where he continues to reside with his family—Thomas has been a dedicated member of the International Hearing Society since 1984 and is actively involved in the Hearing Healthcare Alliance of New York State. His commitment to the profession, combined with his decades of experience, has made him a trusted and respected leader in hearing healthcare.