Terms of Conditions
ABG Family Hearing LLC, DBA The Hearing Aid Shop Effective Date: April 7, 2026
Program Name
ABG Family Hearing LLC, DBA The Hearing Aid Shop SMS Program
Program Description
By opting into the ABG Family Hearing LLC, DBA The Hearing Aid Shop SMS Program, you agree to receive text messages related to your care and engagement with The Hearing Aid Shop. Message types may include, but are not limited to:
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Appointment confirmations and reminders
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Follow-up messages related to visits or services
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Hearing health education and informational messages
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Promotional messages, special offers, or announcements (if applicable)
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Customer service or administrative communications
Message frequency may vary based on your interaction with our services.
Opt-Out Instructions
You can cancel the SMS service at any time. Simply text “STOP” to the (585)-928-1657. Upon sending “STOP,” you will receive a confirmation message indicating that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
Rejoining Instructions
If you previously opted out and would like to rejoin the SMS program, you may do so by opting in again through our website, patient forms, or by following the original opt-in method. Once re-enrolled, SMS communications will resume.
Help Instructions
If you experience any issues with the messaging program, text “HELP” to the (585)-928-1657 for assistance.
You may also contact us directly at:
You may also contact us directly at:
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Phone: (585)-928-1657
Carrier Liability Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Message & Data Rates Disclaimer
Message and data rates may apply for any messages sent to you from us and from you to us. Message frequency varies. For questions about your text or data plan, please contact your wireless provider.
Privacy Policy
Your privacy is important to us. Information collected through our SMS program is handled in accordance with our Privacy Policy.
Please review our Privacy Policy here:
https://nythehearingaidshop.com/privacy-policy/
Please review our Privacy Policy here:
https://nythehearingaidshop.com/privacy-policy/
Compliance with Industry Standards
This SMS program complies with applicable TCPA, CTIA, and A2P messaging guidelines, including consent, opt-out, and transparency requirements.
Legal Compliance Note
By opting into this SMS program, you confirm that you are the authorized user of the mobile number provided and that you consent to receive text messages from ABG Family Hearing LLC, DBA The Hearing Aid Shop in compliance with all applicable federal, state, and local laws. Consent to receive SMS messages is not a condition of purchase.
What to Expect on Your First Visit
Get to Know You & Understand Your Symptoms
Discuss Your Treatment Goals & Medical History
Determine Your Stage of Hearing Loss/Tinnitus
Answer All of Your Questions or Concerns
Begin a Custom Treatment Plan